Emotiva XDA-1 User Manual Page 25

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XDA-2
Troubleshooting
The XDA-2 is carefully designed and manufactured from high-quality precision components
to ensure years of trouble free operation. We really doubt you’ll ever have any problems
with your XDA-2 but, if you do, here are a few things you could try:
Problem: No sound is heard (nothing is lit).
Reason: You have no AC power.
Verify that the rear panel AC Power switch is On; press the Standby button.
Verify that your circuit is live.
Verify that the line cord on the XDA-2 is fully inserted and is tight.
Problem: No sound is heard (the display and buttons are lit).
Verify that you have the correct input selected.
Verify that your source is congured to send a PCM digital audio signal to the XDA-2.
Check your source.
If using a computer with USB, verify that the XDA-2 is selected as your output device.
Problem: Your computer doesn’t list the XDA-2 as an output option.
Reason: You haven’t installed the XDA-2 driver for your particular operating system.
Install the correct driver (you can download drivers and instructions from the XDA-2
product page on the Emotiva website).
Problem: Your computer is configured to use the XDA-2 as an output
device, but a certain player won’t play through it.
Reason: Your player isn’t congured properly.
Check the documentation for your player and ensure that it is congured to use the
XDA-2 as its output device, and is congured to output 2 channel PCM audio.
Problem: Some files play properly when played on the XDA-2,
but others do not.
Reason: Either your player isn’t congured properly, or you are trying to play les in formats
that are not supported by either your player, the XDA-2, or the current driver.
Verify that the les are types and versions supported by your player software
(some software can only play certain le types, or les of certain types only when they
were recorded with certain settings or options).
Verify that your player software is congured to send only PCM stereo digital audio to
the XDA-2 (some software can be congured to send DTS or DD les directly to the
output device; the XDA-2 can only play stereo PCM audio).
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